Frequently Asked Questions

Everything you need to know about Nike Strength equipment and service.

Which countries do you ship to within Europe?

We currently ship to most EU member states. Shipping costs and delivery times vary by destination and the total weight of your order.

What is your return policy for heavy equipment?

You can return unused equipment in its original packaging within 30 days of delivery. Please note that return shipping fees for heavy items like racks and plates may be the responsibility of the customer.

Are Nike Strength products covered by a warranty?

Yes, all Nike Strength products come with a limited warranty covering manufacturing defects. The duration depends on the product category, such as frames, moving parts, or rubber coatings.

Can I track my order after it has been shipped?

Once your order leaves our warehouse, you will receive a confirmation email containing a tracking link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), PayPal, and various local European payment options like Klarna and iDEAL.

Is the equipment suitable for commercial gym use?

While many of our products are designed to withstand high-intensity training, please check the specific product descriptions for 'Commercial' vs. 'Home' grade ratings to ensure they meet your facility's needs.